Shipping & Fulfillment

Artelo offers dependable worldwide deliveries at a competitive price. With our shipping network, your brand can expand globally, ensuring timely and confident customer orders and encouraging repeat business.
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Global Shipping Network

Artelo is partnered with many of the world's largest shipping and logistics companies. With our shipping network, your brand can span globally and depend on fast, reliable, and affordable deliveries.

Order Processing and Delivery


Production

Production takes 2-3 business days, including all printing, framing, and packaging.


Shipping

Orders are shipped from our facility by the end of the day on the final production day. Shipping time heavily depends on the delivery destination.


Delivery

Once an order is fulfilled and shipped, it will be delivered to your customer’s address.

Shipping Destinations

Production time for products is 2-3 days. Times shown below represent the time package spends in transit to customers.

Destination CountryShipping Time

United States

3 - 4 days

Argentina

5 - 8 days

Austria

5 - 8 days

Australia

5 - 8 days

Belgium

5 - 8 days

Bulgaria

5 - 8 days

Brazil

5 - 8 days

Belize

5 - 8 days

Canada

5 - 8 days

Switzerland

5 - 8 days

Chile

5 - 8 days

China

5 - 8 days

Colombia

5 - 8 days

Costa Rica

5 - 8 days

Czechia

5 - 8 days

Germany

5 - 8 days

Denmark

5 - 8 days

Ecuador

5 - 8 days

Estonia

5 - 8 days

Spain

5 - 8 days

Finland

5 - 8 days

France

5 - 8 days

United Kingdom

5 - 8 days

Greece

5 - 8 days

Hong Kong SAR China

5 - 8 days

Croatia

5 - 8 days

Hungary

5 - 8 days

Ireland

5 - 8 days

Israel

5 - 8 days

India

5 - 8 days

Italy

5 - 8 days

Japan

5 - 8 days

South Korea

5 - 8 days

Liechtenstein

5 - 8 days

Lithuania

5 - 8 days

Luxembourg

5 - 8 days

Latvia

5 - 8 days

Monaco

5 - 8 days

Moldova

5 - 8 days

Mexico

5 - 8 days

Netherlands

5 - 8 days

Norway

5 - 8 days

New Zealand

5 - 8 days

Panama

5 - 8 days

Peru

5 - 8 days

Poland

5 - 8 days

Portugal

5 - 8 days

Romania

5 - 8 days

Sweden

5 - 8 days

Singapore

5 - 8 days

Slovenia

5 - 8 days

Slovakia

5 - 8 days

Taiwan

5 - 8 days

Ukraine

5 - 8 days

South Africa

5 - 8 days

Customs, Import Taxes, and Sales Taxes

Sales Tax for Online Sellers

Online sellers must collect sales tax on sales of finished products. While marketplaces like Etsy and Amazon automatically collect and remit sales tax for you, storefronts such as Shopify do not, making it your responsibility to manage sales tax.

B2B Sales Tax Exemption

Transactions between your business and Artelo, a business with nexus in Kentucky, qualify for a sales tax exemption. Kentucky allows an Out-of-State Purchase Exemption Certificate, which exempts Artelo from sales tax remittance and frees your business from paying sales tax on orders. Companies working with Artelo are advised to obtain a resale certificate in their respective states.

The Goods and Services Tax (GST) is applied to most goods and services sold or provided in Canada. In New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, and Prince Edward Island, the GST has been integrated with the Provincial Sales Tax (PST) to form the Harmonized Sales Tax (HST). PST, like QST (Quebec’s version of PST), is a provincial tax collected on most goods and services sold or provided in the respective provinces.

Marketplaces such as Etsy and Amazon handle the remittance of Canadian sales tax on your behalf. However, on platforms like Shopify, the responsibility of collecting and remitting Canadian sales tax falls on you as the seller.

For transactions with Artelo, both GST/HST and QST/PST are charged based on the destination province in Canada. The rates vary from 5% to 15% depending on the applicable tax jurisdiction. These taxes are automatically applied to transactions with Artelo based on the transaction value and the destination province of the order.

Province/TerritoryGSTPSTQSTHSTTotal Tax Rate
Alberta5%---5%
British Columbia5%7%--12%
Manitoba5%7%--12%
New Brunswick---15%15%
Newfoundland and Labrador---15%15%
Northwest Territories5%---5%
Nova Scotia---15%15%
Nunavut5%---5%
Ontario---13%13%
Prince Edward Island---15%15%
Quebec5%-9.98%-14.98%
Saskatchewan5%6%--11%
Yukon5%---5%

Non-resident businesses in Canada can register for a Canadian NRI number to claim back GST, reducing annual sales tax payable. Artelo provides an end-of-year summary to facilitate GST credit claims. Contact Artelo for assistance in setting up tax compliance within Canada.

Artelo shipments from the US to Canada should not be charged duties as per USCMA since our products are produced within the United States.

Duties & Taxes

We currently employ a Delivered Duty Unpaid (DDU) policy to handle international duties and taxes. Under DDU, the responsibility for paying import duties, taxes, and fees falls on the package recipient in the destination country. This means that your customers in countries outside of the United States and Canada are responsible for paying these charges upon receipt of the shipment. We will eventually roll out VAT calculations and withholding. In the meantime, the best practice would be to alert your international customers on the potential for duties and taxes upon arrival of the order at their doorstep.

Frequently Asked Questions

No, we do not offer free shipping. Our shipping rates depend on the destination country and the product’s weight. To help simplify this, we’ve added individual shipping rates for each country and product. Check out the pricing page to learn more about what it costs to ship a product.

Yes, all orders shipped by us will have tracking information provided. In addition, orders connected to any e-commerce platform will automatically have the tracking numbers added to them so they are accessible to your customers.

No, Artelo does not always use the same shipping carrier for your orders. We select based on which carrier offers the least expensive shipping option for your order.

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